FAQ

 

Frequently Asked Questions

What is your turnaround time?

Our turnaround time is very fast.

Engraving, Plaques, Signs, Stickers and Trophies:  24 hours for in-stock items

Glass etching: 48 hours

Note: Turnaround time is based on available stock.

Bulk orders can take longer but we try to accommodate rush orders . Do not hesitate to call or email if you have a large project in mind!

What are your hours?

We are open Tuesday-Friday from 9 AM to 6 PM PST. We are also open on Saturday from 9 AM to 3 PM PST.

 

Can you engrave an item I have?

Certainly! Please bring your item in-store so we can discuss the best options for you. Some commonly engraved items our customers have brought in are name plates, watches, kershaw knives, medals, wine glasses, & Yeti Mugs.

How do I place an order?

Visit us in-store or email us at spotdon@gmail.com to get started.

For email orders, please include the following:

Name
Phone Number
Engraving text
Size (if ordering a plaque with us)
Date Needed

Can you engrave my company logo/image?

Yes! Please email spotdon@gmail.com or bring in a copy of your logo if you are interested.

Do you provide delivery?

Unfortunately, that is not a service we provide yet. We hope to someday in the future!

Do you make soccer, basketball, football, or baseball trophies?

Yes. Please see our trophies page for more information.

Can you make me a Fantasy Football trophy?

Yes!

What is the dog’s name?

The dog’s name is Scrap!